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Work for Spaceships

Looking for a fun & rewarding job in travel & tourism? Spaceships UK & Europe is looking for motivated colleagues. At the moment (January 2017), we have the following vacancies at our London offic

Customer Service (London)

A customer service role will become available in our London depot from the 1st of May 2017. This is an exciting opportunity to work in our expanding London office in a customer facing role. 

  • Location: Hayes, London
  • Start Date: 1st of May 2017
  • End Date: 6-month contract
  • Salary: Competitive salary + benefits

Tasks and Responsibilities 

Customer Service 

  • Responsible for ensuring all vehicles dispatched meet the Spaceships standard of cleanliness 
  • Provide an efficient and effective face to face service to customers
  • Arranging services for customers and providing local travel advice 
  • Updating reservations system
  • Answer customer queries by phone and email
  • Promote and market the business 

Office Administration

  • Process customer payments and refunds 
  • Processing traffic fines/violations
  • Ordering office supplies
  • Filing and maintenance of reservation documents

Skills and attributes required

  • Experience in a customer facing role
  • Excellent communication skills
  • Absolute team player 
  • Experience in MS Office suite of programs 
  • A high level or organisation, self-motivation and a willingness to learn. 
  • Ability to use initiative, troubleshoot and problem solve. 
  • Proactive approach to work, responsiveness, diligent, ethical and honest.  

The available position is full time from Thursday - Monday.

If you think you have what it takes to join the Spaceships team then please email with your CV.