Cancel my booking
Please use this form to send in your booking cancellation request.
Our cancellation fees are as follows:
a) If cancelled 31+ days prior then forfeit 20% of gross rental
b) If cancelled 21-30 days prior then forfeit 50% of gross rental
c) If cancelled 8-20 days prior then forfeit 75% of gross rental
d) If cancelled 0- 7 days prior then forfeit 100% of gross rental
Please note this also applies to amending your booking and shortening the number of days.
We understand these are uncertain and stressful times and we are doing our utmost to support you the best way we can as we try and navigate the new normal together.
Branch re-opening dates for tourism:
Dublin Branch: OPEN
London Branch: OPEN
Edinburgh Branch: OPEN for motorhomes - Re-opening from 15th for campervans (Voyager + Camper Car)
Bookings after 4th July
Option 1: Travel as normal following social distancing and government restrictions. We operate a fully contactless pick up to minimise the risks of spreading COVID-19 and have industry-leading cleaning processes where we fully strip, spray, and deep clean all vehicles between hires.
Option 2: Cancel your booking - our normal cancellation policy will apply
What are my options if the UK goes back into lockdown?
Option 1: Claim a full refund - CLICK HERE
Option 2: Get a voucher for the amount paid valid until the end of 2021 - CLICK HERE
To cancel or receive a voucher, please fill in the fields below (all fields are required), select what you wish to do and submit this cancellation request form. Our reservations team will follow up via email as soon as possible.
Your cancellation fees will be calculated based on the day you send this, not the time we reply.
Please complete the form below.